Legal
Website terms of use.
These terms cover the public website and discovery tools provided by OXHAUS (Pty) Ltd.
Draft for review · 24 September 2026
Company address, Information Officer details and production service-provider disclosures still need confirmation.
These pages describe the public website and discovery service. Separate signed service or product agreements may apply to customer work.
Contact us
OXHAUS (Pty) Ltd · Registration 2026/755555/07.
Privacy requests and legal enquiries: [email protected]. Do not include passwords, authentication tokens, payment-card details or unnecessary identity documents in your message.
Website information and service agreements
The website describes services and helps you outline a potential project. A page, discovery answer, suggested direction or meeting request is not a price quotation, order, contract acceptance or commitment to deliver a particular outcome.
The scope, supplier, customer, fees, taxes, payment arrangements, support and acceptance conditions for paid work must be set out in the relevant proposal or agreement and accepted through its stated process. A product described as a pilot or in development is not represented as generally available.
Using the website responsibly
You may browse the website and use discovery for a lawful business enquiry. Provide information you are entitled to share and take care not to disclose confidential information belonging to someone else without authority.
Do not attempt to access another person’s draft or workspace, defeat access controls, introduce malicious content, disrupt the service or misrepresent your authority. Authorised security testing requires an agreed scope. Report a suspected vulnerability to [email protected] without including credentials or sensitive customer records.
Your discovery answers
You remain responsible for the information you submit and retain your rights in it. You permit us to store and process it to provide the discovery and any further action you explicitly request, as described in the privacy notice. Submitting a discovery does not grant permission to publish it as a testimonial or case study.
Before sharing or committing to a proposal, check the saved review and correct anything inaccurate. Suggested directions organise your answers and do not replace your own priorities or a professional assessment.
Website content and intellectual property
Our branding, text, software and visual material are protected by applicable intellectual-property rights. You may view and use the public information to evaluate our services. Reuse of branding or substantial website material needs permission unless the law permits it. Third-party rights remain with their owners.
Illustrative or generated imagery is not evidence of a particular customer engagement, employee, office, system capability or completed project. Only explicitly identified and substantiated case studies should be treated as such evidence.
Availability and external links
We may update content or interrupt access for maintenance, security or other operational reasons. A successful save message confirms the state recorded at that time; review your saved answers after an interruption. No uptime, response time or service-level promise is created by a public marketing page.
Links to third-party resources are provided for context. Those providers control their own services, content and privacy practices. Opening a link does not establish that we endorse every statement on the destination website.
Applicable law and your rights
These website terms are intended to operate under South African law, subject to any mandatory law that applies to you. Nothing here excludes a right, remedy, duty or liability that cannot lawfully be excluded.
Commercial warranties, limitations of liability, cancellation and refund terms must appear in the relevant service or product agreement. These website terms do not impose an undisclosed refund restriction, liability cap or mandatory private arbitration requirement.
Questions and changes
Send questions or complaints about these terms to [email protected]. We will identify a new review date when the published terms change. Changes do not silently alter a separately accepted contract.
